Privacy Policy

This Privacy Policy describes how ElitePlay BD ("we", "us", or "the platform") collects, uses, and safeguards your information when you use our app and website. By using ElitePlay BD, you agree to the practices described here.

1. Information we collect

• Account information — your mobile number, username and profile details.
• Transaction data — deposits, withdrawals, tournament entries and winnings.
• Payment details — mobile wallet numbers (bKash, Nagad, Rocket) used for transactions.
• Device & usage data — device model, app version, IP address and gameplay activity.

2. How we use your information

• To create and manage your account and wallet.
• To process deposits, withdrawals and tournament payouts.
• To run fair matchmaking and prevent fraud or cheating.
• To provide customer support and send important notifications.
• To improve the platform and comply with legal obligations.

3. How we protect your data

We use SSL encryption, secure authentication and restricted internal access to protect your information. Payment and withdrawal requests are verified before processing.

4. Sharing of information

We do not sell your personal data. We only share information with payment partners and service providers as needed to operate the platform, or where required by law.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting our support team. Some data may be retained where required for legal or security reasons.

6. Age requirement

ElitePlay BD is intended for users aged 18 and above. We do not knowingly collect data from anyone under 18.

7. Contact

Questions about this policy? Reach us at support@eliteplaybd.net or via WhatsApp support.